Terms of service

Contents

1. About these terms
2. What court:scout does
3. Your account
4. Venues and bookings
5. Availability, alerts and reminders
6. Using court:scout fairly
7. Our content
8. Price
9. Changes to court:scout and these terms
10. Our responsibility to you
11. Ending
12. Law and disputes
13. Contact

1. About these terms

These terms apply when you use the court:scout app and this website (together, “court:scout”). court:scout is run by Evgeny Lavrov, an individual based in the United Kingdom (“we”, “us”). By signing in, you agree to these terms. Our privacy policy explains how we handle your data.

If you download the app from the Apple App Store or Google Play, their store terms also apply. These terms are between you and us, not Apple or Google, and they are not responsible for the app or its support.

2. What court:scout does

• It shows court availability at venues you choose, using information that venues publish.
• It opens the venue’s own booking website, with the court and time you picked, inside the app.
• It saves the bookings you make there, with their reference and gate PIN, and can add them to your calendar.
• It can notify you when a court you are watching frees up, and remind you about your bookings.

court:scout does not book, pay for or cancel courts for you, and it never asks for your venue password or card.

3. Your account

• You sign in with Google or Apple. You must be at least 13, and old enough to book courts at the venues you use.
• Keep your phone and sign-in secure. You are responsible for what happens on your account.
• You can delete your account at any time in the app (Account, then Delete my account), or see other ways to delete it.

4. Venues and bookings

• Your booking is with the venue. When you book or pay, you do it on the venue’s website, and your contract is with the venue (and its booking provider) under its terms, prices, cancellation rules and refund policy. We are not a party to it, and we cannot change, cancel or refund a booking.
• Follow the venue’s rules. You are responsible for complying with each venue’s and booking provider’s terms, including any limits on how many courts you hold.
• No affiliation. court:scout is independent and is not affiliated with, or endorsed by, any venue, club, governing body or booking provider. Their names are used only to identify them.
• Check the details. The bookings, references and gate PINs the app saves are read from the venue’s pages. If they differ from what the venue tells you, the venue is right.

5. Availability, alerts and reminders

We work hard to keep court:scout accurate and quick, but availability comes from venues’ systems and changes constantly. We can’t promise that:

• a court shown as free is still free when you try to book it;
• every alert or reminder arrives, or arrives in time. Notifications depend on your phone, its settings and Apple’s or Google’s delivery services;
• the app will support every venue, or keep working with a venue if it changes its website.

Don’t rely on court:scout alone for a deadline that matters, such as a venue’s cancellation cut-off.

6. Using court:scout fairly

You agree not to:

• use court:scout to break the law or a venue’s terms, or to resell courts;
• copy, scrape or automate requests to court:scout or our servers, or use it to build a competing service;
• interfere with, overload or try to get around the security of court:scout;
• reverse-engineer the app, except as far as the law allows;
• access another person’s account.

We may suspend or close an account that breaks these rules. Unless the problem is serious or urgent, we will tell you first and give you a chance to fix it.

7. Our content

court:scout, its name, logo, design and software belong to us or our licensors. We give you a personal, non-exclusive, non-transferable licence to use the app on devices you own or control, for your own non-commercial use, under these terms. Your data remains yours.

8. Price

court:scout is free. If we ever add paid features, we will tell you the price clearly first, and you won’t pay anything unless you choose to.

9. Changes to court:scout and these terms

We may improve, change or withdraw features, and may stop offering court:scout. If we close it, we will give you reasonable notice where we can, so you can keep a record of your bookings.

We may update these terms. We will post the new version here with a new date, and tell you in the app about important changes before they take effect. If you don’t agree, you can stop using court:scout and delete your account.

10. Our responsibility to you

If you are a consumer, you have legal rights under UK law, including the Consumer Rights Act 2015, and nothing in these terms affects them. Because the service is free, those rights are more limited than for paid services.

• We are responsible for foreseeable loss or damage caused by our breach of these terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable.
• We are not responsible for the venues, their booking systems, their prices or refunds, or for a booking you missed, lost or couldn’t make.
• We are not responsible for business losses. court:scout is for personal use.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot legally be limited.
• If digital content we supply damages your device or other content because we did not use reasonable care and skill, we will repair the damage or pay you fair compensation.

11. Ending

You can stop using court:scout and delete your account at any time. We may end or suspend your access as described in section 6, or if we stop offering court:scout. Sections 4, 5, 7 and 10 continue after these terms end.

12. Law and disputes

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts. If you have a problem, please contact us first so we can try to sort it out.

If a court decides part of these terms is invalid, the rest still applies. If we don’t enforce a term straight away, we can still enforce it later.

13. Contact

Email support@courtscout.uk.